Description
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Onion Extract Power: Enriched with natural onion extract to reduce hair fall and boost growth.
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Strengthens Hair Roots: Nourishes scalp and strengthens weak roots for healthier hair.
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Improves Hair Texture: Adds shine, softness, and smoothness to dull, dry hair.
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Prevents Breakage: Reduces split ends and breakage for fuller-looking hair.
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Herbal & Chemical-Free Formula: Safe for all hair types, made with natural ingredients.
Additional Information
Shipping & Return
Our Promise
We want you to be confident in every order you place. If something isn’t right, we’ll help you fix it.
Eligibility
You can request a return or exchange if:
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You received a damaged, expired, or incorrect product
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The item is unused, unopened, and in its original packaging
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You contact us within 48 hours of receiving your order
Certain items cannot be returned for hygiene and safety reasons (e.g., personal care products that have been opened).
How to Request a Return
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Contact our support team at contact@ukbay.pk or WhatsApp.
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Share your order number and a photo/video of the issue.
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We’ll review your request and confirm approval.
Return Shipping
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If the issue is on our side (damaged, wrong, expired), we’ll cover the return shipping.
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If you request a return for any other reason, you may be responsible for the return cost.
Exchanges
If the product is in stock, we’ll send a replacement after verifying the return.
If it’s out of stock, you can choose another item of equal value or request a refund.
Refunds
Approved refunds are issued as:
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Store credit, or
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Bank transfer (processing time: 3–7 business days)
We’ll let you know once your refund has been processed.
Items Not Eligible for Return
To keep customers safe, we cannot accept returns on:
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Opened personal care items
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Opened food or grocery items
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Products damaged after delivery
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Items without original packaging
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